Can I park near the hotel?

Yes. On request there are 2 street parking permits (€25). There is also parking at Wolvenplein (about a 5‑minute walk) for €20 per night. The cheapest option is P+R Science Park (€6 including public transport for up to 5 people).

What are check-in and check-out times?

Check-in: rooms are guaranteed ready from 14:00; you can always leave your luggage. Early check-in from 12:00 is €20. Check-out: 11:00. Late check-out until 13:00 is €20.

Is breakfast available?

Yes, buffet breakfast for €16 per person. Mon–Fri 07:00–10:00, Sat–Sun 07:00–11:00.

No. Guide dogs are welcome at no extra charge.

Can I modify or cancel my booking?

There are two rate types: Flexible (free cancellation/changes up to 24 hours before arrival) and Non‑refundable (cannot be changed or cancelled).

Frequently Asked Questions

To reserve

Can I indicate in advance which room I prefer?

Yes, that's possible! You can indicate your preferred room type when making the reservation. Do you prefer a specific room number? Let us know in the 'Special Wishes' when making the reservation on our own website and we will try to take your preference into account.

Can I donate a stay?

Yes, that's possible! You can make a reservation for someone else. Please contact the hotel at the telephone number or email address below and ask us to issue a voucher. We will send you the voucher by post.

Can I change or cancel a reservation?

Yes, that's possible! We have two types of rates:

Flexible
Reservations with this rate can be cancelled or changed free of charge up to 24 hours before arrival. Call us or send us an email to notify us of your changes.
Non-refundable
This is our lowest rate. Reservations with this rate can no longer be changed or cancelled free of charge.

What are the options for an extra bed?

For some of our room types it is possible to reserve an extra sofa bed. The reimbursement for this is € 40 per night. We also have baby cots available. These can be booked for € 15 per night. You can indicate this when making the reservation under the 'Extra Services' tab. Have you already booked? Then contact us by phone or e-mail.

Are there also rooms with a bath?

No, at City Center Lodge Utrecht we do not have any rooms with a bath. With the exception of the City View Room (containing a walk-in shower), all our rooms have a private bathroom with rain shower.

Is there a wedding arrangement?

Certainly! Our pampering package consists of the following:

Stay in our City View Room
Bottle of Prosecco in the room
Rose petals on the bed
Extensive breakfast in bed
Nice late check-out until 1 pm!

Since we would like to go through your personal requirements, we ask that you make requests for weddings by phone or email.

Don't book a package? Choose our City View Room when booking for a romantic view!

Do you accept group bookings?

Certainly! Thanks to our central location, City Center Lodge Utrecht is well-suited for group reservations. For reservations involving multiple rooms, please send your request to info@cclu.nl.

Arrival

Is there a shuttle / taxi service available?

Certainly. City Center Lodge Utrecht works together with the Utrechtse Taxi Centrale. Guests who book a taxi through our hotel can use a reduced rate. Call us or send us an email to make a reservation.

What time can I check in?

All rooms are guaranteed to be ready by 3:00 PM. You can check in at our reception until 6:00 PM and leave your luggage with us if desired. Outside of these hours, you can use the digital key. For urgent inquiries, please call +31 (0)30 8000 470.

If you would like access to your room earlier, you can choose to book an early check-in. The fee for this service is €25, making your room available at 12:00 PM. You can select this option under the ‘Extra Services’ tab on our website when making your reservation. If you have already booked, please contact us by phone or email.

How do I get to the hotel?

By car (A27 / A28):

Follow the signs Utrecht / Rijnsweerd
Follow the 2 right-hand lanes to turn right to the Waterlinieweg (signs to Rijnsweerd / Wittevrouwen / Centrum)
At the roundabout, take the third exit to the Biltstraat
At the end of the Biltstraat, before the bridge, turn left
City Center Lodge Utrecht is on your left

Public transport:

From Amsterdam Schiphol

A train leaves every 15 minutes to Utrecht Central

From Utrecht Central Station

Bus number 28 towards Science park
Bus stop Stadsschouwburg
Walk over the bridge and turn left after the bridge
Follow the water for about 400 meters
City Center Lodge Utrecht is on your right

Can I park at the hotel?

City Center Lodge Utrecht does not have its own parking lot. We recommend that guests park at the De Grifthoek parking garage (Wittevrouwensingel 96). This garage is just a few minutes' walk from our hotel, is open 24/7, and offers spacious parking spaces, including charging stations for electric vehicles.

In the hotel

Does the hotel have a restaurant?

City Center Lodge Utrecht has no restaurants. As the hotel is located in the city center, there is a wide choice of restaurants. Our team is available 24/7 to give you the best tips! Some tips include:

Does the hotel have a bicycle shed?

It's possible to park your bike outside, in front of the hotel.

Are there any age restrictions in the hotel?

To book a hotel room you must be 18 years or older. This also applies to drinking alcohol. (We can also welcome guests under the age of 18 with written permission from parents / guardians).

Can I smoke in the hotel?

All rooms and public areas are non-smoking. Smoking is only allowed outside, in front of our hotel.

Is the hotel accessible for disabled people or people with walking difficulties?

Yes, all public areas in our hotel are on the ground floor. We also have rooms on the ground floor. Unfortunately we don't have rooms for people with reduced mobility.

Are pets welcome?

Yes, pets are welcome at our hotel. Please let us know when making your reservation that you will be bringing a pet.

Important: to maintain a peaceful atmosphere in the hotel, dogs must not be left alone in the room and must not cause a disturbance to other guests.

How does breakfast work?

We do not serve breakfast at our hotel, but we have two local breakfast partners just around the corner!

First, we partner with Commons (Wittevrouwenstraat 15), located just a 100-meter walk away. Commons offers an extensive breakfast and lunch menu with something for everyone, including various halal, vegan, and vegetarian options, as well as gluten-free bread upon request. Check them out on Instagram: @commons.utrecht.

You can also visit Bagels & Beans (Biltstraat 60)—the perfect spot for a great coffee and a fresh bagel! They open at 8:00 AM on weekdays, 8:30 AM on Saturdays, and 9:00 AM on Sundays.

At what time do I have to check out?

Our standard check-out time is 11:00 AM. Subject to availability, you can request a late check-out for €25, allowing you to keep the room until 1:00 PM. Please inquire about availability.

Can I check out earlier than planned?

You certainly can! Depending on the reason for cancellation and your chosen rate type, we can shorten or cancel your reservation. For more information, see 'Can I change or cancel a reservation?'.

Payments

What payment details are required to make a reservation?

We always ask for a payment guarantee to make a reservation. You provide this payment guarantee by filling in your credit card details when making a reservation. Do you not have a credit card? Then you can pay for the reservation in advance through iDeal / internet banking.

Which payment methods are accepted?

We accept the following payment methods:

Maestro
V-Pay
MasterCard
Visa
PayPal

What is city tax and when will it be charged?

The city tax is a tax that you pay when you stay in a municipality where you are not registered. In Utrecht, the city tax for 2026 is 10% of the price per room. This will be charged upon arrival.